Urgent plumbing help

Water where it should not be?

Turn off the local isolation valve if it is safe, move valuables away from the area and send us a clear description of what you can see.

Make it safe

Stop using the affected fixture. If there is active water, turn off the nearest safe valve.

Share the room, what happened first and whether water is still flowing.

We will tell you whether to wait for a visit, isolate further or seek immediate building help.